FileInvite and Superdocu both automate document collection, but they have gone in very different directions. FileInvite now focuses exclusively on complex commercial lending at enterprise pricing. Superdocu serves small and mid-sized businesses across industries (HR, legal, mortgage, immigration, construction) at a fraction of the cost.
Quick comparison
| FileInvite | Superdocu | |
|---|---|---|
| Starting price | $9,900/year | €27/mo (~€324/year) |
| Target audience | Enterprise commercial lenders | SMBs across industries |
| Free trial | No (2-4 week implementation) | 7 days, full access |
| eSignature | Built-in PDF signing | DocuSign integration |
| Document expiration tracking | Not available | Automated expiration alerts |
| Data hosting | US/Australia | France (EU), GDPR-compliant |
| Branded client portal | Enterprise plan only | All plans |
| Compliance | SOC 2 Type II | GDPR, EU data residency |
| Zapier integration | Not available | Pro plan and above |
| Best for | High-volume commercial loan processing | SMBs needing flexible document collection |
Looking at other alternatives too? See our ContentSnare vs Superdocu comparison.
What is FileInvite?
FileInvite is a document collection platform built for complex commercial lending. Originally a broader document collection tool, it has narrowed its focus to serve financial institutions processing commercial loans.
The platform handles multi-party document workflows where borrowers, guarantors, and third parties all need to submit different documents at different stages. It includes PDF form-fill, digital signing, and integrations with loan origination systems.
FileInvite works well for:
- Banks and credit unions processing commercial loans
- Lending teams managing multi-party document workflows
- Financial institutions that need SOC 2 Type II compliance
Where FileInvite falls short:
- Pricing starts at $9,900/year, which puts it out of reach for most small and mid-sized businesses
- No free trial. You go through a sales process and a 2-4 week implementation
- Focused narrowly on lending, so it is not built for HR, legal, immigration, or general business use
- No Zapier integration for connecting to your existing tools
- No document expiration tracking
- Data hosted in the US/Australia, which is a problem for EU businesses under GDPR
What is Superdocu?
Superdocu is a document collection platform built for small and mid-sized businesses that need to collect, track, and validate documents from clients, employees, or vendors. Mortgage brokers, HR teams, immigration firms, transportation companies, construction businesses, legal firms: if you regularly collect paperwork from people, that is the use case.
Plans start at €27/month, and every plan includes a branded document submission portal, unlimited workflows, automated follow-ups, and a validation dashboard.
Superdocu works well for:
- SMBs that collect documents regularly from clients or employees
- EU-based businesses that need GDPR-compliant data hosting
- Teams managing documents with expiration dates (IDs, certifications, insurance)
- Mortgage brokers, HR departments, legal firms, immigration services, construction companies
- Businesses that want a branded portal without enterprise pricing
Feature-by-feature breakdown
Pricing
Pricing is where these two products are most obviously different.
FileInvite’s Standard plan costs $9,900 per year. Their Enterprise plan requires a custom quote. There is no monthly billing option and no self-serve signup. You go through a sales process and a 2-4 week implementation.
Superdocu starts at €27/month for solo users and goes up to €247/month for teams of 20. You can sign up, start a 7-day free trial, and be collecting documents the same day. Annual billing saves roughly two months.
| Plan | FileInvite | Superdocu |
|---|---|---|
| Entry | $9,900/year | €27/mo (1 user, 10 contacts) |
| Mid-tier | Custom quote | €97/mo (2 users, 100 contacts) |
| Team | Custom quote | €247/mo (20 users, 300 contacts) |
| Enterprise | Custom quote | Custom (unlimited) |
| Free trial | No | 7 days |
For most businesses outside of enterprise lending, FileInvite’s pricing does not make sense. A team of two on Superdocu pays €970/year, roughly 10x less than FileInvite’s starting price.
Document collection and workflows
Both platforms let you create document checklists and send requests to clients. The difference is in complexity and flexibility.
FileInvite is built around multi-party lending workflows. A loan officer can set up a request that pulls documents from borrowers, co-signers, employers, and banks, all within the same project. It supports conditional logic, document dependencies, and multi-stage approvals. This is overkill for most businesses, but essential for commercial lending.
Superdocu keeps workflows straightforward. You create a request, list the documents you need, and send it. Clients get a clean portal where they can upload files, and the validation dashboard lets you approve, reject, or request re-uploads. Automated reminders handle the follow-up. If you want to learn more about how this works, see our guide on automated document collection.
For standard document collection (onboarding paperwork, compliance docs, client files), Superdocu’s approach is faster to set up and easier for clients to use.
eSignature
FileInvite includes built-in PDF form-fill and digital signing. It works within the platform and keeps everything in one place.
Superdocu integrates with DocuSign, letting you add a signature step directly inside your document collection workflow. Clients submit files and sign in the same session. If your business already uses DocuSign, there is nothing new to learn.
Document expiration tracking
Superdocu lets you set expiration dates on document types: driver’s licenses, insurance certificates, professional certifications. When a document is about to expire, the platform automatically alerts you and your contact so renewal happens without manual tracking.
FileInvite does not offer this. For industries where documents expire regularly (transportation, construction, immigration, financial compliance), this feature alone can justify the choice.
Data hosting and compliance
FileInvite holds SOC 2 Type II certification and hosts data in the US and Australia. This works well for North American financial institutions but creates complications for EU businesses under GDPR.
Superdocu hosts all data in France. Everything stays within the EU, encrypted end-to-end, and replicated three times. For any business operating in Europe or processing documents from European clients, Superdocu is the compliant choice by default.
Integrations
FileInvite offers native integrations with OneDrive, Google Drive, Box, and SharePoint. The Enterprise plan adds API access and SSO. There is no Zapier integration.
Superdocu integrates with DocuSign natively and connects to 3,000+ apps through Zapier (Pro plan). You can trigger workflows from your CRM, post notifications to Slack, or sync completed requests with your project management tool.
Branding
FileInvite offers a custom branded portal with your own domain, but only on the Enterprise plan (custom pricing).
Superdocu includes a branded client portal (your logo, your colors) on every plan, including the €27/month Lite plan.
Which one should you choose?
Choose FileInvite if:
- You are a bank or financial institution processing complex commercial loans
- You need multi-party document workflows with conditional logic and dependencies
- SOC 2 Type II compliance is a regulatory requirement for your business
- You have the budget for $9,900+/year and a multi-week implementation
Choose Superdocu if:
- You are a small or mid-sized business that collects documents from clients, employees, or vendors
- You want to be up and running in minutes, not weeks
- You need GDPR-compliant hosting within the EU
- You work with documents that expire and need automatic renewal tracking
- You want a branded client portal without paying enterprise prices
- You are in HR, legal, immigration, transportation, construction, mortgage, or any client-facing industry
Frequently asked questions
Is FileInvite or Superdocu cheaper?
Superdocu is significantly cheaper. It starts at €27/month (roughly €324/year), while FileInvite starts at $9,900/year. Superdocu also offers a 7-day free trial with no sales process, while FileInvite requires a multi-week implementation.
Does FileInvite work for non-lending businesses?
Not really. FileInvite has narrowed its focus to complex commercial lending workflows. If you are in HR, legal, immigration, construction, or any other industry, Superdocu is built for your use case.
Which platform is better for EU businesses?
Superdocu. It hosts all data in France within the EU and is built for GDPR compliance. FileInvite hosts data in the US and Australia, which creates complications for businesses that need to comply with European data protection regulations.
Can Superdocu track document expiration dates?
Yes. Superdocu lets you set expiration dates on document types like driver’s licenses, insurance certificates, and professional certifications. It sends automatic alerts when renewal is needed. FileInvite does not offer this feature.
Try Superdocu free for 7 days
Sign up, create your first document request, and start collecting documents the same day.
Last updated: March 2026. Pricing and features verified from FileInvite.com and Superdocu.com.