{"id":1029,"date":"2025-04-03T15:37:30","date_gmt":"2025-04-03T14:37:30","guid":{"rendered":"http:\/\/wcgkopm.cluster100.hosting.ovh.net\/?page_id=1029"},"modified":"2026-04-22T15:01:46","modified_gmt":"2026-04-22T14:01:46","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.superdocu.com\/fr\/privacy\/privacy-policy\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<p>At Superdocu, accessible from https:\/\/www.superdocu.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Superdocu and how we use it.<\/p>\n\n\n\n<p>If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">General Data Protection Regulation (GDPR)<\/h2>\n\n\n\n<p>We are a Data Controller of your information.<\/p>\n\n\n\n<p>Superdocu legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Superdocu needs to perform a contract with you<\/li>\n\n\n\n<li>You have permitted Superdocu to do so<\/li>\n\n\n\n<li>Processing your personal information is in Superdocu&#8217;s legitimate interests<\/li>\n\n\n\n<li>Superdocu needs to comply with the law<\/li>\n<\/ul>\n\n\n\n<p>Superdocu will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.<\/p>\n\n\n\n<p>If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.<\/p>\n\n\n\n<p>In certain circumstances, you have the following data protection rights:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The right to access, update or to delete the information we have on you.<\/li>\n\n\n\n<li>The right of rectification.<\/li>\n\n\n\n<li>The right to object.<\/li>\n\n\n\n<li>The right of restriction.<\/li>\n\n\n\n<li>The right to data portability<\/li>\n\n\n\n<li>The right to withdraw consent<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Log Files<\/h2>\n\n\n\n<p>Superdocu follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this, and it is a part of hosting services&#8217; analytics. The information collected by log files includes internet protocol (IP) addresses anonymized, browser type, Internet Service Provider (ISP), date and time stamp, referring\/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analyzing trends, administering the site, tracking users&#8217; movement on the website, and gathering demographic information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Personal data<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">As a customer<\/h3>\n\n\n\n<p>As a customer (who can manage documents and invite end-users), we store the following personal information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full name<\/li>\n\n\n\n<li>Email<\/li>\n\n\n\n<li>Phone<\/li>\n\n\n\n<li>Profile picture<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">As an end-user<\/h3>\n\n\n\n<p>As an end-user (who can send), we store the following personal information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full name<\/li>\n\n\n\n<li>Email<\/li>\n\n\n\n<li>Phone<\/li>\n\n\n\n<li>Documents, which can had more personal information<\/li>\n<\/ul>\n\n\n\n<p>These documents are requested by our customer to perform an action where these documents are required. We do not directly request these documents. We do not access documents unless necessary for support, security, or legal compliance purposes.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Google User Data (OAuth)<\/h2>\n\n\n\n<p>When you choose to sign in with Google, Superdocu may access certain information from your Google account, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your name<\/li>\n\n\n\n<li>Your email address<\/li>\n\n\n\n<li>Your profile picture<\/li>\n<\/ul>\n\n\n\n<p>We only access the minimum data necessary to authenticate your account and provide our services.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Use of Google Data<\/h3>\n\n\n\n<p>Google user data is used strictly for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Account authentication<\/li>\n\n\n\n<li>User identification within the platform<\/li>\n\n\n\n<li>Improving user experience within Superdocu<\/li>\n<\/ul>\n\n\n\n<p>We do NOT use Google user data for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Advertising purposes<\/li>\n\n\n\n<li>Selling data to third parties<\/li>\n\n\n\n<li>Profiling or tracking outside the scope of our service<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Data Sharing and Disclosure<\/h3>\n\n\n\n<p>We do not sell, rent, or trade Google user data.<\/p>\n\n\n\n<p>We may share limited data only with trusted service providers strictly necessary to operate our service, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hosting providers (e.g., Scalingo, OVH)<\/li>\n\n\n\n<li>Infrastructure and security providers<\/li>\n<\/ul>\n\n\n\n<p>These providers are contractually obligated to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process data only on our instructions<\/li>\n\n\n\n<li>Maintain appropriate security measures<\/li>\n\n\n\n<li>Comply with GDPR and applicable data protection laws<\/li>\n<\/ul>\n\n\n\n<p>We may also disclose data if required by law or legal process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Data Retention<\/h3>\n\n\n\n<p>Google user data is retained only as long as your account is active or as necessary to provide our services.<\/p>\n\n\n\n<p>You can request deletion of your data at any time by contacting us at hello@superdocu.com.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data Protection and Security<\/h2>\n\n\n\n<p>We implement appropriate technical and organizational measures to protect your personal data, including Google user data, against unauthorized access, loss, misuse, or alteration.<\/p>\n\n\n\n<p>These measures include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Encryption of data in transit using HTTPS (TLS)<\/li>\n\n\n\n<li>Secure storage of data on trusted infrastructure providers (Scalingo, OVH)<\/li>\n\n\n\n<li>Access control mechanisms limited to authorized personnel only<\/li>\n\n\n\n<li>Regular monitoring and logging of system activity<\/li>\n\n\n\n<li>Principle of least privilege for internal access<\/li>\n\n\n\n<li>Secure authentication mechanisms<\/li>\n<\/ul>\n\n\n\n<p>We do not store Google account passwords.<\/p>\n\n\n\n<p>In case of a data breach, we will notify relevant authorities and affected users as required by applicable laws.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\n\n\n\n<p>Superdocu uses &#8216;cookies&#8217;. These cookies are used to store information, including visitors&#8217; preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users&#8217; experience by customizing our web page content based on visitors&#8217; browser type and\/or other information.<\/p>\n\n\n\n<p>We asked you if you want to accepts third-party cookies (denied by default as required by the GDPR), and you can choose to enable\/disable them as you like. Third-party cookies are the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Google Analytics: We use it to track interactions and visited pages, your IP is anonymized.<\/li>\n\n\n\n<li>Hotjar: We use it to track your pointer to understand how you use the site. Your IP is anonymized.<\/li>\n\n\n\n<li>Crisp: We use it to communicate with you directly from our website<\/li>\n<\/ul>\n\n\n\n<p>For more general information on cookies, please read&nbsp;<a href=\"https:\/\/www.cookieconsent.com\/what-are-cookies\/\" target=\"_blank\" rel=\"noopener\">&#8220;What Are Cookies&#8221;<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Web Hosting<\/h2>\n\n\n\n<p>Our website and our database are hosted in Strasbourg by Scalingo SAS:<br><br>Scalingo SAS (www.scalingo.io)<br>15 avenue du Rhin<br>67100 Strasbourg, France.<\/p>\n\n\n\n<p>All documents (uploaded by end-users, logos, and profile pictures) are stored in Strasbourg\/Gravelines by OVH:<br><br>OVH<br>2 rue Kellermann &#8211; 59100 Roubaix &#8211; France<br>Tel. 09 72 10 10 07<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Third-Party Privacy Policies<\/h2>\n\n\n\n<p>Superdocu&#8217;s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.<\/p>\n\n\n\n<p>You can choose to disable cookies through your browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers&#8217; respective websites.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Children&#8217;s Information<\/h2>\n\n\n\n<p>Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and\/or monitor and guide their online activity.<\/p>\n\n\n\n<p>Superdocu does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will make best effort to promptly remove such information from our records.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Online Privacy Policy Only<\/h2>\n\n\n\n<p>Our Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and\/or collect in Superdocu. This policy does not apply to any information collected offline or via channels other than this website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Consent<\/h2>\n\n\n\n<p>By using our website, you hereby consent to our Privacy Policy and agree to its terms.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Formulaire d'information<\/h2>\n\n\n\n<p>Address: 15 rue des Halles 75001 Paris FRANCE<\/p>\n\n\n\n<p>Email: hello@superdocu.com <\/p>","protected":false},"excerpt":{"rendered":"<p>At Superdocu, accessible from https:\/\/www.superdocu.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Superdocu and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. 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