{"id":890,"date":"2025-04-01T11:21:26","date_gmt":"2025-04-01T10:21:26","guid":{"rendered":"http:\/\/wcgkopm.cluster100.hosting.ovh.net\/?page_id=890"},"modified":"2025-04-07T15:44:39","modified_gmt":"2025-04-07T14:44:39","slug":"automated-follow-ups","status":"publish","type":"page","link":"https:\/\/www.superdocu.com\/en\/features\/automated-follow-ups\/","title":{"rendered":"Automated Follow-ups"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f5fcff&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;11vh||121px||false|false&#8221; custom_padding_tablet=&#8221;13vh||||false|false&#8221; custom_padding_phone=&#8221;9vh||12vh||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; 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box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; global_colors_info=&#8221;{}&#8221;]    <div class=\"af-card\"><!-- [et_pb_line_break_holder] -->      <div class=\"af-p-6 af-space-y-4\"><!-- [et_pb_line_break_holder] -->        <div class=\"af-flex af-items-center af-justify-between af-mb-4\"><!-- [et_pb_line_break_holder] -->          <h3 class=\"af-text-lg af-font-medium\">Email Reminder Templates<\/h3><!-- [et_pb_line_break_holder] -->          <div class=\"af-flex af-items-center af-gap-2\"><!-- [et_pb_line_break_holder] -->            <button class=\"af-button\">Edit Template<\/button><!-- [et_pb_line_break_holder] -->          <\/div><!-- [et_pb_line_break_holder] -->        <\/div><!-- [et_pb_line_break_holder] -->        <!-- [et_pb_line_break_holder] -->        <div class=\"af-space-y-4\"><!-- [et_pb_line_break_holder] -->          <div class=\"af-section af-section-slate\"><!-- [et_pb_line_break_holder] -->            <div class=\"af-flex af-items-center af-justify-between af-mb-4\"><!-- [et_pb_line_break_holder] -->              <div class=\"af-flex af-items-center af-gap-3\"><!-- [et_pb_line_break_holder] -->                <svg class=\"af-icon\" viewBox=\"0 0 24 24\"><!-- [et_pb_line_break_holder] -->                  <rect x=\"3\" y=\"4\" width=\"18\" height=\"18\" rx=\"2\" ry=\"2\"><\/rect><!-- [et_pb_line_break_holder] -->                  <line x1=\"16\" y1=\"2\" x2=\"16\" y2=\"6\"><\/line><!-- [et_pb_line_break_holder] -->                  <line x1=\"8\" y1=\"2\" x2=\"8\" y2=\"6\"><\/line><!-- [et_pb_line_break_holder] -->                  <line x1=\"3\" y1=\"10\" x2=\"21\" y2=\"10\"><\/line><!-- [et_pb_line_break_holder] -->                <\/svg><!-- [et_pb_line_break_holder] -->                <span class=\"af-font-medium\">Reminder Schedule<\/span><!-- [et_pb_line_break_holder] -->              <\/div><!-- [et_pb_line_break_holder] -->              <button class=\"af-button\">Edit<\/button><!-- [et_pb_line_break_holder] -->            <\/div><!-- [et_pb_line_break_holder] -->            <div class=\"af-flex-col af-gap-3\"><!-- [et_pb_line_break_holder] -->              <div class=\"af-flex af-items-center af-gap-2\"><!-- [et_pb_line_break_holder] -->                <div class=\"af-circle-indicator af-circle-green\">1<\/div><!-- [et_pb_line_break_holder] -->                <span class=\"af-text-sm af-font-medium\">Initial Request<\/span><!-- [et_pb_line_break_holder] -->                <span class=\"af-text-xs af-text-muted\">Immediately<\/span><!-- [et_pb_line_break_holder] -->              <\/div><!-- [et_pb_line_break_holder] -->              <div class=\"af-flex af-items-center af-gap-2\"><!-- [et_pb_line_break_holder] -->                <div class=\"af-circle-indicator af-circle-green\">2<\/div><!-- [et_pb_line_break_holder] -->                <span class=\"af-text-sm af-font-medium\">First Reminder<\/span><!-- [et_pb_line_break_holder] -->                <span class=\"af-text-xs af-text-muted\">After 3 days<\/span><!-- [et_pb_line_break_holder] -->              <\/div><!-- [et_pb_line_break_holder] -->              <div class=\"af-flex af-items-center af-gap-2\"><!-- [et_pb_line_break_holder] -->                <div class=\"af-circle-indicator af-circle-amber\">3<\/div><!-- [et_pb_line_break_holder] -->                <span class=\"af-text-sm af-font-medium\">Days between each reminder<\/span><!-- [et_pb_line_break_holder] -->                <span class=\"af-text-xs af-text-muted\">Every 7 days<\/span><!-- [et_pb_line_break_holder] -->              <\/div><!-- [et_pb_line_break_holder] -->              <div class=\"af-flex af-items-center af-gap-2\"><!-- [et_pb_line_break_holder] -->                <div class=\"af-circle-indicator af-circle-slate\">4<\/div><!-- [et_pb_line_break_holder] -->                <span class=\"af-text-sm af-font-medium\">Max number of reminders<\/span><!-- [et_pb_line_break_holder] -->                <span class=\"af-text-xs af-text-muted\">Stop after 4 reminders<\/span><!-- [et_pb_line_break_holder] -->              <\/div><!-- [et_pb_line_break_holder] -->            <\/div><!-- [et_pb_line_break_holder] -->          <\/div><!-- [et_pb_line_break_holder] -->          <!-- [et_pb_line_break_holder] -->          <div class=\"af-section af-section-white\"><!-- [et_pb_line_break_holder] -->            <div class=\"af-flex af-items-center af-justify-between af-mb-4\"><!-- [et_pb_line_break_holder] -->              <div class=\"af-flex af-items-center af-gap-3\"><!-- [et_pb_line_break_holder] -->                <svg class=\"af-icon\" viewBox=\"0 0 24 24\"><!-- [et_pb_line_break_holder] -->                  <path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"><\/path><!-- [et_pb_line_break_holder] -->                <\/svg><!-- [et_pb_line_break_holder] -->                <span class=\"af-font-medium\">Email Content<\/span><!-- [et_pb_line_break_holder] -->              <\/div><!-- [et_pb_line_break_holder] -->              <button class=\"af-button\">Edit<\/button><!-- [et_pb_line_break_holder] -->            <\/div><!-- [et_pb_line_break_holder] -->            <div class=\"af-flex-col af-gap-3\"><!-- [et_pb_line_break_holder] -->              <div class=\"af-email-field\"><!-- [et_pb_line_break_holder] -->                <pee class=\"af-email-label\">Subject:<\/pee><!-- [et_pb_line_break_holder] -->                <div class=\"af-email-content\"><!-- [et_pb_line_break_holder] -->                  Important: Documents still pending for your application<!-- [et_pb_line_break_holder] -->                <\/div><!-- [et_pb_line_break_holder] -->              <\/div><!-- [et_pb_line_break_holder] -->              <div class=\"af-email-field\"><!-- [et_pb_line_break_holder] -->                <pee class=\"af-email-label\">Body:<\/pee><!-- [et_pb_line_break_holder] -->                <div class=\"af-email-content\"><!-- [et_pb_line_break_holder] -->                  <pee class=\"af-p\">Hello {{recipient_name}},<\/pee><!-- [et_pb_line_break_holder] -->                  <pee class=\"af-p\">We noticed that we&#8217;re still missing some important documents for your application:<\/pee><!-- [et_pb_line_break_holder] -->                  <pee class=\"af-p\">{{missing_documents}}<\/pee><!-- [et_pb_line_break_holder] -->                  <pee class=\"af-p\">Please upload these documents as soon as possible to avoid delays in processing your application.<\/pee><!-- [et_pb_line_break_holder] -->                  <pee class=\"af-p\">Click the button below to upload your documents:<\/pee><!-- [et_pb_line_break_holder] -->                  <pee class=\"af-text-center af-py-2\"><!-- [et_pb_line_break_holder] -->                    <span class=\"af-email-button\">Upload Documents<\/span><!-- [et_pb_line_break_holder] -->                  <\/pee><!-- [et_pb_line_break_holder] -->                  <pee class=\"af-p\">Thank you,<!\u2013- [et_pb_br_holder] -\u2013>The Team at Superdocu<\/pee><!-- [et_pb_line_break_holder] -->                <\/div><!-- [et_pb_line_break_holder] -->              <\/div><!-- [et_pb_line_break_holder] -->            <\/div><!-- [et_pb_line_break_holder] -->          <\/div><!-- [et_pb_line_break_holder] -->        <\/div><!-- [et_pb_line_break_holder] -->      <\/div><!-- [et_pb_line_break_holder] -->    <\/div>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][ba_alert icon=&#8221;&#xe010;||divi||400&#8243; title=&#8221;Stay compliant at any time&#8221; alert_type=&#8221;info&#8221; show_dismiss=&#8221;off&#8221; icon_size=&#8221;12px&#8221; icon_color=&#8221;#3979ff&#8221; icon_spacing=&#8221;8px&#8221; _builder_version=&#8221;4.27.4&#8243; 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